The details that you provide on the web form and during the consultation may be processed for the following purposes:

(1) Consultation - We will use the details that you submit on the web form to contact you and conduct the consultation that you have requested. These details and the information you provide during the consultation may also be processed for statistical purposes in order to improve our products and services. Please note: we may record and monitor the consultation call to help train our staff and to ensure a high quality of customer service.

(2) Sales and Aftersales - If you are interested in purchasing our solar panels, we may contact you, or we may pass your details to our distributors so that they can contact you, about your potential purchase (our solar energy products and services are usually sold through distributors). If you do choose to purchase SunPower's solar energy products and services, we may contact you to ensure that you are happy with the installation and the service you have received.

(3) Marketing - If you agree (for example by ticking the box on the web form) or if you purchase SunPower's solar energy products and services, we may contact you by mail, electronic mail, fax or social network message with information about SunPower's solar energy products and services. If you purchase SunPower's solar energy products and services, we may also contact you to carry out a customer survey for statistical purposes in order to improve our products and services. You can opt out at any time by following the instructions set out at the bottom of each communication and in our privacy policy.

(4) Information about you from third party sources - We may supplement the details you provide with further information about you gathered from third party sources. For instance, we may use your email address to gather information about which social networks and other web services you subscribe to.

The above processing is controlled by SunPower Corporation (with registered office at 77 Rio Robles, San Jose, California 95134, USA).

In common with most international organisations, the SunPower group uses centralised IT systems located outside of Europe. Your details will be transferred to and stored on IT systems hosted in the USA under the control of SunPower Corporation. SunPower Corporation may use these details for the purposes outlined above and to manage its global business. Although data protection laws in the USA do not offer the same level of protection as in Europe, SunPower Corporation is contractually bound to comply with European data protection law by an agreement approved by the European Commission. SunPower Corporation is located at 77 Rio Robles, San Jose, California 95134, USA.

If you would like information about SunPower's processing of personal data in general or your statutory rights to access or amend your personal data, please refer to our privacy policy <link to privacy policy, open link in new window>. You can contact SunPower Corporation at the postal address above or by email to customercare@sunpower.com.